Here are some of the questions that we get asked most frequently.
If you can't find the answers to your questions please give us a call on 01993 22 44 22. Or fill out a Contact Us form.
Where is MyStore, how do I find it?
We are located on the outskirts of Witney, off Downs Road. Our postcode is OX29 0YE
Is MyStore open seven days a week?
Yes we are and our customers have 24 hour access, 365 days a year. Please find our opening hours on our contact us page.
Is there a minimum contract to rent a room?
No, you can store for as long or as little as you like! We do offer discounts for long term storage.
Do I need storage insurance?
Yes. All customers require insurance cover. It is normally the case that your home contents insurance will not cover your goods in storage. We offer an open cover policy designed specifically for self storage. If your goods are worth storing, they should be insured!
Can I change my room size without penalty?
Yes! You can go bigger or smaller and we will simply transfer your account once you've moved rooms.
Is there a notice period for vacating my room?
Yes. You need to give us 14 days notice and you do this simply by email or giving us a call.
Can I buy boxes and bubble from MyStore?
Yes! We sell a wide variety of packaging in our Witney store. Pop in or have a look at our packaging page.
How long does it take to set up a contract with MyStore?
We advise allowing about 15 minutes to show you our rooms and to go through the paperwork with you.
Do you have onsite parking?
We have ample parking space in our yard and outside our loading bay for all sizes of vehicles.
Can you recommend a professional removals company?
Yes, as a member of the SSA UK we are required to have CCTV monitoring systems, a secure perimeter and to meet all fire and safety regulations. Your room will have your own padlock and you will have a unique code to access the facility 24 hours a day.
